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The following is a list of questions frequently asked by citizens. You may search for specific words or phases, or shorten the list by selecting a specific category.
Administrative
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The nearest location is: Department of Public Safety
13730 North US 183
Austin, TX For hours call (512) 335-8131. For additional information, including requirements, call (512) 424-2600 or visit the Texas Department of Public Safety website.
Texas Department of Public Safety
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Voter Registration applications are available at the Volunteer Reception Center at City Hall or from the Travis County Voter Registration office at (512) 854-9188. Also check with Travis County regarding the location of your voting precinct.
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Texas license plates can be renewed or obtained at the Travis County Tax Collector’s office at 5501 Airport Blvd, Austin. You can call (512) 854-9473 or visit the Travis County website.
Travis County
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For the latest information on boat ramps operated by Travis County call(512) 854-7275.
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Local trash, telephone, and electricity companies can be found by clicking
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Animal Control
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Please call (512) 314-7590 to report the location.
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For pest control issues call any company you would like from the phonebook.
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Please call (512) 314-7590 to report the location.
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Building and Development Services
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Depending on the situation you will either need to contact the Lakeway Police at (512) 314-7590 or Code Enforcement at (512) 314-7550.
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You will be able to view all ordinances from the Ordinances drop down menu.
Ordinances
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You will be able to view all applications from the Forms and Applications drop down menu.
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Code Enforcement
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The codes are available on the City of Lakeway website, or you may come into the City of Lakeway BDS Department and purchase either the Building, Zoning, Sign, or Development Ordinance booklets.
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Tall grass/weeds, trash can violations, building code violations, illegal signs, and zoning violations.
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You may come into the BDS Offices in person and speak to either to a Code Enforcement Officer or any member of the staff, you may call the BDS Office at 512/314-7540, fax at 512/314-7541, by mail, or in writing on this website.
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Community Service Programs
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The crime rate remains low.
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Any proactive measures you take to ensure your safety is recommended.
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Yes! Every time you leave your home and while you are in it!
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Court
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No, please call (512) 314-7560 for assistance.
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Finance
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Local Property Taxes: Tax Rater per $100 assessed Property Value. Travis County - .42160
City of Lakeway - .2139
Lakeway MUD - .21220
Lake Travis ISD - 1.35850
Travis County ESD #6 - .1000
Travis Hospital District Tax - .06930
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Forestry
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Prune your oaks when temperatures are colder than 45 degrees or hotter than 90 degrees. The worst season for pruning oaks is spring (February through June) when the risk of oak wilt infection is highest.
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Visit Trees are Good for information about how to hire an arborist and a list of certified arborists.
Trees are Good
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That depends on when your house was built. You might not need a permit if you have an older home. If your home was completed after October 16, 2000, you may need to apply for a tree removal permit from the Building and Development Services Department. Call BDS at (512) 314-7540 or the City Forester at (512)608-9722 for more information.
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Parks and Recreation
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No, most of our parks are free and open to the public. The City Park does charge an entrance fee of $5 per vehicle for non-residents during the summer months.
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Yes you can, just call the Lakeway Activity Center at (512) 261-1010 to make a reservation.
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For the latest information on boat ramps operated by Travis County call(512) 854-7275.
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6:00 am - 10:00 pm during daylight savings time and 6:00 am - 8:00 pm during standard time.
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Public Works
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This department does not manage water or wastewater. You need to call one of the water companies that services Lakeway.
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You can pick up free mulch from the Public Works Department anytime during the department’s regular hours. You can take as much as you need but you have to load it into your vehicle yourself. During the month of March, you can call to request that a dump truck load of free mulch be delivered to your home.
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A Public Works employee picks up dead animals during the department’s regular hours (7:00 am - 3:30 pm Monday - Friday). Weekend and evening service is not available at this time.
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Swim Center
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Insurance and manufacturer guidlines state you must be 48 inches tall to ride our two larger slides and less than 48 inches to ride the frog slide. No exceptions.
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No, only USCG approved flotation devices are allowed.
USCG Website
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Yes, as long as it is a personal-sized cooler and does not contain glass bottles or alcoholic beverages.
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During the summer months there will always be two lanes available for lap swimming during open swim hours. In the fall, winter and spring, lap swimming is available Monday, Wednesday and Friday from 6:00 am - 7:30 am and 11:30 am - 1:00 pm. Monday through Friday from 4:00 pm - 7:00 pm.
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During the summer months the pools are not heated, as the average temperature is around 83 degrees due to the Texas heat. During the fall, winter, and spring season the lap pool is heated to 82 degrees and the leisure pool is closed.
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Waste Management
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Call IESI at (512) 282-3508.
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Call the Public Works Department (512) 608-9000.
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